sic for D European hu A restaurant

Situated on the 60th floor of the UOB building, this well-known Chinese restaurant offers an awe-inspiring panoramic view that beautifully captures the essence of the city skyline. Although the ambiance and decor contribute to its allure, the dining experience fails to meet expectations, particularly considering the high cost. Unfortunately, the overall dining atmosphere resembled that of a Zhi Char establishment in a hawker center, lacking the refinement one would expect from a top-tier venue. The letdown extends beyond the food, with the service from the staff leaving much to be desired. Notably, their attention appeared skewed towards patrons in the VIP room who were foreigners, neglecting the needs of other diners. An incident worth mentioning involved a spillage on our table, highlighting a glaring lack of professionalism. The staff member assigned to address the situation displayed a dismissive attitude, casually tossing a cloth our way with apparent disdain. The audible displeasure expressed during the cleanup process only added to the overall unpleasant encounter. Such behavior significantly marred the dining experience, creating a lasting impression that discourages any future visits. Despite these shortcomings, the establishment manages to salvage some appeal through its remarkable view and tasteful decor, earning it a modest two-star rating. However, for those seeking a truly refined dining experience, this may not be the preferred venue.

Lunch with a panoramic view. Came here for a wedding lunch and totally enjoyed the food. It was a bit tricky to reach level 60 as you need to change lift at level 38. Not an ideal venue for wedding or any event that require you to book the entire venue as the layout is a L shape and the TV screen is rather small. However the food and service made up for the lack.

Most of the dishes were good as usual. Notably the smoked pork ribs, super tender but could be less sweet. However, the service has deteriorated badly over the years. While the lady who took care of us was friendly and joked with us a little, all the other service staff were just either clueless or unhappy to serve us. We asked for takeaway at the end of the meal, the waitress took the empty tray she had on hand and threw it on the working counter. No excuses for the level of service for an establishment of such a high price point.

Had a corporate farewell dinner last week at the private dining room, which required minimum spending of $1k. One of my guests found a larvae in her peanut appetizer side dish (see photo). This was followed by a dismal attempt from staff at service recovery. Waitress did not apologize. She simply removed our individual side dishes and replaced with shared plates (instead of the original individual plates). Poor staff service continued throughout the dinner. Tea refills were not prompt. Had to hunt the waitress down personally around the restaurant to make changes to the pre-ordered items. She always seemed to be in a hurry and replied in an impatient tone. Rest of the food was good and thankfully larvae-free. At such a high price point with such an experience, I would be very hesitant to return again. Also, I've sent my feedback through the restaurant's feedback portal but was only replied with acknowledgement slip.